Customer reviews · Every country · No sign-in

How did we do? Rate GoRoute

Pick one to five stars and, if you like, add a few words. That is the whole form: no account, no sign-in, and it takes under a minute. Every review goes straight to the GoRoute team, whichever country you are in and whichever language you write in.

  • Read by a person the day it arrives
  • Published only if you say so, first name and company only
  • Your email is optional and used only to reply to you

Need help rather than a form? Open a ticket from the support desk, browse the help centre, or write to support@goroute.ai.

Your rating

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By sending you agree to our privacy policy. We keep your review to improve the service and, with your consent, to show on this site.

What your review changes

GoRoute serves businesses in more than forty countries, each with its own e-invoicing rules, and the people who use it see what the team cannot. Reviews are how that gets back to us.

Support follow-up

A rating of one or two stars with an email address gets a reply from the person who handled your case, not a form letter. A rating with no address is still read and still counted.

Country by country

Reviews are grouped by the country you choose, so a Spanish merchant's note about Verifactu and an Omani supplier's note about Fawtara each reach the people who build that part.

Honest, with your consent

We show only reviews whose authors ticked the box, with first name and company. We do not write, buy or edit reviews, and we do not hide a low rating from the team.

Want to see what you are rating? Explore the API and services, the countries GoRoute covers, the trust and certifications page or book a demo.

Questions about reviews

Who can leave a review?

Anyone GoRoute has worked with: a customer, a partner's client, a developer using the API, a merchant on one of the store apps, or someone our support team has helped. No account or sign-in is needed, and you can rate without writing a word.

What happens to my review?

It reaches the GoRoute team the moment you send it. We read every review and use it to fix what fell short and keep what worked. Nothing is published unless you tick the box allowing it, and even then we show only your first name and company, never your email address.

Can I write in my own language?

Yes. Write in whatever language you prefer; the team reads reviews in English, Arabic, Spanish, Polish, German, French and more, and we record the country you choose so each market's feedback can be looked at on its own.

How do I change or remove a review I sent?

Email support@goroute.ai with the approximate date and the name you used, and we will edit or delete it. A published review is taken down the same day you ask.